Phone Got Wet? What to Do After Water Damage (And How to Get It Fixed in Sydney)

Is Water Damage Covered by Warranty? What to Do When Your Phone Gets Wet

It happens to the best of us — a phone slips into the sink, falls in a pool, or gets caught in the rain. Water damage is one of the most serious phone problems and, if not treated quickly, can permanently destroy your device. In this guide, we’ll tell you exactly what to do when your phone gets wet and how Phone Repairs 2U can help restore your device in Sydney.

Is My Phone Actually Waterproof?

Many modern iPhones and Samsung Galaxy phones have an IP67 or IP68 water-resistance rating — but this doesn’t mean they’re fully waterproof. Water resistance degrades over time, especially after drops or screen repairs. The IP68 rating also doesn’t cover damage from saltwater, pool chemicals or pressurised water.

What to Do Immediately After Water Damage

Speed is critical. The first 30 minutes after water damage can determine whether your phone is saved or destroyed. Follow these steps:

1. Turn it off immediately — Do not try to turn it on or charge it
2. Remove the case and SIM card — Allow any trapped water to escape
3. Shake out excess water — Gently shake with the charging port facing down
4. Do NOT use a hair dryer — Heat can cause more damage to internal components
5. Do NOT put it in rice — Despite the myth, rice is ineffective and can block ports
6. Bring it to a professional immediately — The sooner, the better

Signs of Water Damage on a Phone

• Phone won’t turn on
• Screen flickering or showing lines
• Speakers sound muffled or distorted
• Charging port not working
• Camera fogged up or blurry
• Buttons not responding
• Corrosion visible on charging port

Does Warranty Cover Water Damage?

Unfortunately, standard manufacturer warranties do not cover water damage. Apple’s warranty and Samsung’s standard warranty both exclude liquid damage. Even AppleCare+ only covers two incidents of accidental damage, and water damage may have a service fee. Your best option is to take it to a specialist repair shop like Phone Repairs 2U for a free assessment.

Professional Water Damage Repair in Sydney

At Phone Repairs 2U in Fairfield Heights, our technicians are specialists in water damage recovery. Here’s our process:

1. Free diagnostic assessment — We inspect the damage at no cost
2. Ultrasonic cleaning — We clean all components to remove mineral deposits
3. Corrosion treatment — We treat corroded areas on the logic board
4. Component testing — All components are tested before reassembly
5. Reassembly and quality check — Your phone is put back together and tested thoroughly

Water Damage Repair Cost in Sydney

Water damage repair starts from $99 at Phone Repairs 2U. Success rates depend on how quickly the phone was brought in and the extent of the damage. The sooner you act, the better your chances of a full recovery.

Act Fast — Call Phone Repairs 2U Now

If your phone has been water damaged, don’t wait. Call us immediately on 0470 320 036 or visit 239 The Boulevarde, Fairfield Heights NSW 2165. We’re open 24/7 and serve all of Sydney — Fairfield, Liverpool, Parramatta, Blacktown and beyond.