📄 Return & Refund Policy – Phone Repairs 2U
At Phone Repairs 2u , we stand by the quality of every product we sell. If you’re not satisfied with your purchase
Eligible Products for Return
- Phone accessories
- Charging cables and adapters
- Screen protectors
- Other boxed retail items
To qualify for a return:
📦 Accessories & Spare Parts
- Returns are accepted within 14 days of purchase if the product is unused, in original packaging, and with proof of purchase.
- Change-of-mind purchases are not refundable but may be exchanged at our discretion.
Non-Returnable Products
Certain items are not eligible for return, including:
-  Products that have been used, damaged, or altered by the customer
- Items without original packaging
- Sale or clearance stock marked “final sale”
Faulty or Incorrect Items
If you receive a defective product or the wrong item, please contact us immediately. We will arrange a replacement
To return a product, follow these simple steps:
To return a product, follow these simple steps:
1 – Contact our team via phone at 0470320036 or email us with your order number and reason for return.
2 – We’ll respond with instructions and the return shipping address.
3 – After we receive and inspect the item, we’ll issue your refund or replacement within 2–7 business days.
Important Notes
- We recommend using a trackable shipping method for all returns.
- Shipping costs are non-refundable unless the product was faulty or incorrect.
đź’ł Refunds
- Processing time may take 2–7 business days depending on your bank or payment provider.
- Refunds are not available for services already performed, unless required by law.
đź“ž Contact Us
For any questions regarding returns, refunds, or warranty claims, please contact:
📱 Phone: 0470320036
đź“Ť Address: 239 The Boulevarde, Fairfield Heights, NSW 2165
✉️ Email: p.repairs2u@gmail.com