📄 Return & Refund Policy – Phone Repairs 2U

📄 Return & Refund Policy – Phone Repairs 2U

At Phone Repairs 2u , we stand by the quality of every product we sell. If you’re not satisfied with your purchase

Eligible Products for Return

• Phone accessories
• Charging cables and adapters
• Screen protectors
• Other boxed retail items

To qualify for a return:

📦 Accessories & Spare Parts

• Returns are accepted within 14 days of purchase if the product is unused, in original packaging, and with proof of purchase.
• Change-of-mind purchases are not refundable but may be exchanged at our discretion.

Non-Returnable Products

Certain items are not eligible for return, including:

•  Products that have been used, damaged, or altered by the customer
• Items without original packaging
• Sale or clearance stock marked “final sale”

Faulty or Incorrect Items

If you receive a defective product or the wrong item, please contact us immediately. We will arrange a replacement

To return a product, follow these simple steps:

To return a product, follow these simple steps:

1 – Contact our team via phone at 0470320036 or email us with your order number and reason for return.

2 – We’ll respond with instructions and the return shipping address.

3 – After we receive and inspect the item, we’ll issue your refund or replacement within 2–7 business days.

Important Notes

• We recommend using a trackable shipping method for all returns.
• Shipping costs are non-refundable unless the product was faulty or incorrect.

💳 Refunds

• Processing time may take 2–7 business days depending on your bank or payment provider.
• Refunds are not available for services already performed, unless required by law.

📞 Contact Us

For any questions regarding returns, refunds, or warranty claims, please contact:

📱 Phone: 0470320036
📍 Address: 239 The Boulevarde, Fairfield Heights, NSW 2165
✉️ Email: p.repairs2u@gmail.com